Privacy Policy
1. Overview
Perry Vet and its companion animal brand Perry Pet (collectively "Perry Vet," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your choices regarding that information.
This policy applies to www.perryvet.com and any subdomains or associated pages. It does not apply to information collected through other means, such as in-person clinic visits or by phone.
2. Information We Collect
a. Information You Provide
We do not operate a contact form on this website. If you reach out to us directly by phone or email, any information you provide is used solely to respond to your inquiry.
b. Appointment Scheduling (PetDesk)
Our website links to the PetDesk platform for appointment scheduling. When you use PetDesk, you may provide personal information such as your name, email address, phone number, and pet information. PetDesk collects and processes this information under its own privacy policy. We encourage you to review PetDesk's privacy policy at petdesk.com before submitting information through that platform.
c. Online Payments
We do accept online payments at this time. Please contact your preferred clinic location for more information and to arrange payment.
d. Online Pharmacy (Covetrus)
Our website links to an online pharmacy operated by Covetrus. When you click the pharmacy link, you will be taken to a separate website (perryvet.covetruspharmacy.com) where Covetrus’s own privacy policy governs the collection and use of your information. We encourage you to review Covetrus’s privacy policy before placing an order or creating an account.
e. Automatically Collected Information (Google Analytics)
We use Google Analytics to understand how visitors use our website. Google Analytics automatically collects non-personally identifiable information, including:
• Pages visited and time spent on each page
• General geographic location (city or region level)
• Device type and browser
• How you arrived at our site (e.g., search engine, direct link)
This data is aggregated and does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
3. How We Use Information
We use the information described above to:
• Understand how our website is being used and improve its content and structure
• Facilitate appointment scheduling and online payment processing through third-party platforms
• Respond to direct inquiries you submit by phone or email
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-Party Services
Our website connects to the following third-party platforms. Each operates under its own privacy policy:
• Google Analytics (analytics.google.com/analytics) – website usage analytics
• PetDesk (petdesk.com) – appointment scheduling
• Covetrus (perryvet.covetruspharmacy.com) – online pharmacy
We are not responsible for the privacy practices of these third parties. We encourage you to review their policies before providing any personal information.
5. Cookies
Our website uses cookies, which are small data files placed on your device. Google Analytics uses cookies to track website usage patterns. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that some features of the website may not function properly if cookies are disabled.
6. Veterinary Medical Records
Information collected during veterinary appointments and clinical care is handled separately from this website and is governed by applicable state and federal regulations in New York and Pennsylvania. Please contact your Perry Vet location directly with any questions regarding your animal's medical records.
7. Children's Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us so we can take appropriate steps to remove it.
8. Data Security
We take reasonable measures to protect the information processed through this website. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of any information transmitted to or from our site.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Perry Veterinary Clinic, PLLC
3180 NY-246
Perry, NY 14530
Or visit perryvet.com/locations for a list of all locations.